01 March 2006

MLB.com is a gang of assholes

I received an email from MLB.com, which I almost tossed, imagining it was trying to get me to sign up for MLB radio again (which I probably would've, but didn't need the reminder). Thankfully I read it. After a few BS paragraphs about the new season comes this innocuous looking paragraph:

There is no action required to continue your subscription. The credit card you have on file with us will be automatically billed beginning in mid-March. If you have any questions about your subscription, please e-mail MLB.com Customer Service at customerservice2@website.mlb.com.

Thsi really grinds my gears for several reasons:

  1. They actually want to auto-renew me for something I paid for a year ago. I know that magazines and the like do this all the time, but it's usually for some subscription you're seeing every month. This comes from out of the blue after 5 months of inactivity.

  2. Nowhere in the email is there a link to go opt out of this.

  3. The only way they offer me to get in touch is the email address "customerservice2@website.mlb.com". It sounds like a fucking spam robot. Or some freshman's IM name. I'm really not all that hopeful that my email will even be read by anyone.

Part of me wants to completely boycott MLB.com forever because of this. Unfortunately I actually want to subscribe to this service so I can get my Joe & Jerry fix. What to do?

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